You have the option of your order up to30 daysFrom receiving the goodsfor free to be returned. The statutory right of withdrawal of 14 days remains unaffected.
A return slip and a return label are already included in your order. Please contact our customer service via that contact form, if you have lost these documents.
Please note that the processing of returns takes an average of 7 working days. Therefore, please keep your delivery receipt until the credit is made.
As soon as your return has arrived and checked accordingly, you will receive a confirmation from us by email. The invoice amount excl.
If you have returned something and have not yet received a confirmation from us after 14 days, please contact our customer service with your order number. It is best to use ourcontact form.